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Privacy Policy
ZIM Integrated Shipping Services Ltd. ("ZIM" is committed to protect the privacy of users who access this Website (the "Website"). This Privacy Policy Statement (the "Privacy Policy") explains the types of information ZIM gathers and what it does with it. By using this Website, you agree to the terms and policies described in this Privacy Policy.
1. Personal Information
1.1 ZIM does not request or require any information from anonymous visitors who access this Website. ZIM collects information only and/or such users who have registered on this Website ("Registered Users"). The registration form used for accessing this Website and its interactive shipping applications requires for users to give us contact details such as (name, address telephone, fax number, e-mail address and a unique user id).
1.2 ZIM needs the information Registered Users supply on this Website for (a) personal identification, (b) to allow ZIM to contact you for customer service, if necessary, (c) to make improvements to materials or products offered on this Website and to this Website in general, and (d) to enable Registered Users to track shipments, view outstanding charges payable to ZIM and obtain other user-specific information. Your e-mail address is collected to send you an e-mail message confirming your new member registration as well as confirmations for other services you transact with ZIM on-line. In addition, ZIM may use such information (i) for demographic profiling, ad targeting, statistical analysis, to conduct surveys and similar marketing activities; (ii) to investigate violations of either its Privacy Policy or its "Terms"; and (iii) to notify Registered Users about important changes to the Website or promotions or opportunities. You may always decline to receive these messages by following the process to "opt out" as described in section 8 or as described within a particular message.
2. Non-Personal Information
We collect non-personal information such as IP addresses during your use of this Website to help diagnose problems with our server, and to identify ways of making this Website better. This information is not linked to anything personal.
3. Use of Cookies or the Like ("Cookies")
A cookie is information that a Website puts on your hard disk so that it can remember something about you at a later time (more technically, it is information for future use that is stored by the server on the client side of a client/server communication). ZIM uses Cookies to generate digital certificates that identify the user when logging on to ZIM interactive shipping services offered on this Website. Cookies are also used for collecting your personal information as specified in section 1.2 to this Privacy Policy.
4. Security
4.1 ZIM stores information received from Registered Users on this Website on secure computers. Only a limited number of ZIM employees and/or service providers of ZIM have physical access to such stored data. ZIM uses firewalls and other security technology to prevent ZIM computers from being accessed by unauthorized persons.
4.2 While ZIM has taken measures to protect Registered Users' information on this Website, please know that (i) no computer system is immune from intrusion; and (ii) information transmitted to the Website may need to pass through many systems in order to process such information. Therefore, ZIM cannot guarantee the absolute security or confidentiality of information transmitted to this Website.
4.3 It is hereby clarify that you are responsible for maintaining the confidentiality of any user id as well as any account number, account name, or passwords, if applicable, for the services you utilize through this Website.
5. Links to Other Websites
ZIM has established relationships with various service providers whose services are available to you from this Website or from websites that are linked to this Website or who support ZIM by providing services which are transparent to you. Typically, these providers offer services that ZIM customers might find useful, such as those that can be used in conjunction with ZIM services and products. In order to use those services, you may be required to provide personal information to the providers. Unless expressly provided to the contrary, personal information that you provide while you are visiting a provider's website will be subject to the privacy policy posted on such website, and personal information that you provide while on this Website in conjunction with a provider's service will be subject to this Privacy Policy. You should be aware that our agreements with these service providers often provide that they will share with ZIM personal information collected from you. In such instances, ZIM may use this information in a manner consistent with this Privacy Policy.
6. Provision of Information to Others
Other than as described in this Privacy Policy or as otherwise specifically communicated to you by ZIM, ZIM does not publish, share, trade, sell or otherwise disseminate any of the information or data registered or provided to ZIM to any third party. except where law, court order, or governmental authority requires or based upon the good faith belief that disclosure is necessary including, without limitation, to protect the rights of ZIM when it has reason to believe that disclosing the information is necessary to identify, contact or bring legal action against someone who may be causing interference with its interests, rights, property or causing harm to third parties.
7. Revision
ZIM may alter, update or otherwise change this Privacy Policy at any time to reflect material changes in the way ZIM uses your information. Any such changes will be posted on this page. You should periodically check this Privacy Policy to review the current terms and guidelines applicable to your use. Your continued use of the Website following the posting of such changes will indicate your full acceptance of those changes.
8. Updating Your Personal Information
As a Registered User, you will occasionally receive e-mail messages from ZIM as described in Section 1 above. If you would prefer not to receive these messages you may opt out by following the instructions within the e-mail message or by contacting us.
Contact Us: If you have questions about this Privacy Policy, please send an e-mail to: customerservice@il.zim.com. If you believe that ZIM has not complied with this Privacy Policy with respect to your personal information or you have other related inquiries or concerns, you may write to ZIM at the following address:
Zim Israel Navigation Co. Ltd.
9 Andrei Sakharov St.
"Matam" - Scientific Industries Center
P.O.B. 1723
Haifa 31016
ISRAEL
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