Due to weather conditions our Norfolk office and call center will operate on a two hour delay.
We will open at 10 am EST.
ZIM Customer Service
Headquartered in Norfolk VA, ZIM USA consists of five districts – West Coast, Mid-West, North Atlantic, South Atlantic, and the Gulf. The company takes great pride in its personal service approach and accessibility, with clients able to work with all of ZIM's 5 districts. ZIM USA offers 12 cargo services with weekly sailings from 11 different ports, including direct routes from the USA to Northern Europe, the Mediterranean region, the Middle East, the Caribbean, South America, and Asia. It serves numerous ports around the globe via transshipments, including the main transshipment port of Kingston, Jamaica. The Norfolk, VA office also serves as the headquarters of the agencies for the Caribbean, and Canada.
For Customer Service, call our toll free number 1-866-744-7046.
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