USA News & Updates
Dear Valued Customer,
We wish to inform you that ZGX-GSL CHRISTEN 9W will omit Yantian due to phase out ZGX service.
All relevant cargo will be discharged at Pusan (eta 20/May) and plan to connect next ZGX, MSC APOLLO 6W (eta Pus…
Dear Valued Customer,
We wish to inform you that ZSE, ZIM SAVANNAH 9W will omit Yantian for schedule recovery.
All relevant cargo will t/s at Tanjung Pelepas (eta 2/Jun).We sincerely apologize for the inconvenience this incident m…
Dear Valued Customer,
Following our previous advisories as to the latest developments in the Black Sea region, we would like to share the following updates concerning our services:
All services to Odessa port (Ukraine) are still…
Dear Valued Customer,
We wish to inform you that will be omitting due to .
All export cargo confirmed for the above voyage will be programmed again. A revised booking will be sent to you with the new vessel name*.
All i…
ZIM American Integrated Shipping Services LLC Detention, Demurrage and Freight Disputes
Resolution Process
What is considered a Dispute:
Customer inquiries / complaints asserting billing errors on Freight and / or charges (Bill o…
FIRMS CODES (Facilities Information & Resource Management System)
FIRMS Codes are assigned and maintained by United States Customs and Border Protection (CBP).
For questions regarding FIRMS Codes, please call the CBP Port offi…
