Dear Valued Customer,
We wish to inform you that will be omitting due to .
All export cargo confirmed for the above voyage will be programmed again. A revised booking will be sent to you with the new vessel name*.
All i…
USA News & Updates
ZIM American Integrated Shipping Services LLC Detention, Demurrage and Freight Disputes
Resolution Process
What is considered a Dispute?
Customer inquiries / complaints asserting billing errors on Freight and / or charges (Bill o…
FIRMS CODES (Facilities Information & Resource Management System)
FIRMS Codes are assigned and maintained by United States Customs and Border Protection (CBP).
For questions regarding FIRMS Codes, please call the CBP Port offi…
Dear ZIM Customer,
In continuance to our previous advisory, regarding the vessel Cap Jackson (Voyage 29E29) which reported a fire in the auxiliary engine room, vessel operator Maersk has reported that the approximate delay with th…
Dear ZIM Customer,
We would like to inform you that as of August 5th, 2020 04:52 AM GMT, INTTRA is experiencing connectivity issues which were caused by weather conditions in the area where the INTTRA servers are located.
As a res…
Dear Valued Customer,
We wish to inform you that your booking for the MGX Santa Viola, VFX, V21E will have a blank sailing. Your booking will be rolled to the next MGX Vessel, Allegoria, XWJ V47E. There will be a one week delay.
W…
