Letter to ZIM customers - March 19, 2020
Dear Valued ZIM Customers,
In this turbulent period, we at ZIM would like to assure you that our business continuity plans have been implemented.
While the health and safety of our employees and business partners are our top priorities, we as an organization are well-prepared to maintain operations throughout this difficult time. Our staff is well-prepared and well-trained to function under the current restrictions, to provide you the best available service to support your needs and maintain your business continuity.
Together with you, our customers, we will overcome the current challenges. Our can-do approach, agile response and results-driven attitude will enable us to build a sustainable future for all in the spirit of togetherness.
Today, more than ever, we encourage you to use our wide array of digital services, including the ‘myZIM’ platform, ‘Print B/Ls’ at your premises and electronic B/Ls.
We strongly recommend registering and making full use of these services as they will enable you to overcome future challenges which may be posed by the current situation.
Please see our digital services page for detailed information, or contact ZIM’s Customer Service & Sales representatives.
We are here for you, as always.
President & CEO