We are looking for General Manager for the ZIM logistics operations to manage the network of our new freight forwarding activity in Singapore. This is a new position, set in a new organization, so we are looking for someone who has the experience and is thrilled about creating new solutions and global networks.
The position includes:

• Overall Responsible for P&L performance
• Report and provide insights on weekly/monthly KPIs
• Oversee Sales, Customer Service, Operations and Shared services functions (Finance, HR, Admin and IT)

Business Development

• Grow existing business (sea/air-freight forwarding, trucking, customs brokerage and warehousing)
• Expand customer base, agency network and strengthen carrier relationship
• Diversify into new business activities
• Create value added services to grow revenue stream

Customer Services

• Enhance customer service experience
• Streamline processes to improve productivity and customer satisfaction
• Promote digital solutions and support branding efforts

Staff development

• Develop the team
• Build bench strength

• Degree in Logistics or Supply Chain or equivalent preferred
• Minimum 5 years’ experience as managerial role in a freight forwarding/logistics company, with P&L accountability
• Experience and knowledge of the freight forwarding/logistics industry, with a strong commercial focus
• Strong reporting, problem-solving and analytics capabilities
• Good organizational and leadership skills
• Fluency in spoken & written English and able to converse in Mandarin with Chinese speaking clients