Customer Advisory – Congestion surcharges for reefer containers
Dear Valued Customers,
Please be advised that we are experiencing an ongoing terminal reefer plug shortage in the ports of Shanghai, Ningbo and Xingang. This reefer plug shortage is a result of the Chinese New Year holiday extended due to the outbreak of the coronavirus, which forced ZIM to divert cargo from these ports.
Therefore, in order to cover the additional cost of re-routing the cargo, ZIM will apply a congestion surcharge of USD 1,000 per container for all reefer shipments arriving into Shanghai, Ningbo and Xingang, as follows:
- Non-Trans-Pacific Services: effective immediately.
- Trans-Pacific Services – Non-USA ports: effective immediately.
- Trans-Pacific Services – USA ports: as of March 8, 2020.
This congestion surcharge shall be paid by consignee if the cargo is already onboard.
For new cargo the congestion surcharge shall be paid by the freight payer.
We recommend customers to ship reefer cargo to other Chinese ports, if possible, in order to avoid this congestion.
For further details kindly see our website www.zim.com or contact our local Sales and Customer Service representative.
ZIM Customer Service
*Arrival times may be subject to changes and cannot be guaranteed by the carrier, as also indicated in the Bill of lading Terms and Conditions.