ZIM American Integrated Shipping Services LLC Detention, Demurrage, and Freight Disputes
Defining a Dispute
The following issues are subject to resolution through the Dispute Process:
Errors in Freight Rates and/or other charges invoiced for transportation
Errors in application of Demurrage or Dete…
FIRMS CODES (Facilities Information & Resource Management System)
FIRMS Codes are assigned and maintained by United States Customs and Border Protection (CBP).
For questions regarding FIRMS Codes, please call the CBP Port office for the area in question.ZIM accumulates these codes as we are advi…