"Over the years, ZIM's creative solutions for all my weird requests gave me wonderful solutions for all our needs." - Tsipi Efraim, Shipping Dept. Manager, Israel Cotton Board
Israel Cotton Board
Cotton is considered hazardous cargo, requiring expert care during transportation. This meant that when the Israel Cotton Board needed a fast creative solution to an unexpected hindrance, in order to help their cotton bindings ship on time, they immediately turned to ZIM, their long-time business partner. The Board's representatives met with ZIM's expert team, who rapidly developed a comprehensive action plan to tackle the logistical problem.
Tsipi commented: "Their team excels with high quality, thorough professionalism, and high responsiveness… Thanks to the rapid response and the solution ZIM gave us, we were able to ship the containers on time."
ZIM has developed a close, ongoing relationship with the Cotton Board, delivering committed service adapted to their unique needs. This has ranged from storage, to shipping, to even assisting with the Board's Chinese guests. By organizing a tour of Haifa Port for Chinese customers, ZIM helped the Cotton Board to secure deals that today mean large shipments of cotton to major Asian destinations, such as Qingdao and Shanghai.