| ZIM's new Board of Directors | 3 |
| Letter from the President & CEO | 4 |
| Zimpact – The new ZIM is on its way | 5 |
| Sell Away Competition | 9 |
| ZIM’s transshipments return to Haifa | 13 |
| A1 Customer visit | 14 |
| A1 Out-of-Gauge Cargo | 15 |
| Moshe Spieler, Customer Relations, Even in Retirement | 16 |
| ZIM Hamburg in the Northern European Service | 17 |
| A3 Special Cargo CenterDragon Boats | 19 |
| Employee Appreciation – A3 | 21 |
| Community Activity in Norfolk | 22 |
| Jamaica & South America | 23 |
| India & Port-Klang | 25 |
| Revital Grew Up with ZIM | 26 |
| ZIMonitor | 28 |
| Customer Survice | 31 |
| Sales Targets | 32 |
| HR Relocation | 33 |
| Ships of Yesteryear | 35 |
| In Memoriam | 39 |