Maintaining our values and operating in an ethical manner has guided and shaped our Company over the years. We stand by our corporate values every day, and endeavor to implement them in our daily business activities and in our relationships with our various stakeholders.

Business ethics

Code of Ethics

The Code of Ethics is a general guide which specifies the rules of business conduct to which ZIM has committed itself. It is a declaration of our commitment to act to achieve our goals and to realize the full potential inherent in the company, while conducting our business relationships with integrity and reliability vis-à-vis our customers, suppliers, business associates and company employees, in compliance with the various laws governing business conduct. To implement the Code, we train our employees to work in ways that are aligned with our values, mission and goals.

You are welcome to view our code ethics highlights here.

Read the full version here.

ZIM’s Vision & Values

Our Vision and values are the compass that guide us toward success and profitability. Moreover, ZIM management is determined to turn the vision and values into practical, real-world practices, which will carry ZIM forward.

Our values highlight the principles and beliefs that define ZIM and set clear goals for the future. They express our commitment to act fairly, taking into account the society and environment in which we operate, and to strive for excellence in all our activities.

Read more on our dedicated Vision & Values page.

Compliance and Regulatory Changes

We strictly abide by all applicable laws, including local regulations in each geographical location in which we operate.

This applies to all functions and business units including human resources, environmental, legal, economic and other business functions.

Thus, our operations and business conduct are in strict accord with the local regulatory environment and setting.

Our approach to regulatory affairs in each of the above-mentioned units can be found in the respective sections of this report.

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Antitrust, Anti-Bribery and Corruption

ZIM is committed to free and open competition in all Company locations.

ZIM regards fair competition as a key principle which must be complied with.

We respect and recognize the importance of the antitrust laws in benefiting the shipping market as a whole.

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 For ZIM's Anti-Bribery & Corruption policy click here.

 For ZIM's Anti Trust policy click here.

ZIM is committed to conducting business in an honest, ethical and professional manner wherever we operate.

We adhere to these standards and ZIM’s Code of Ethics, even when it means we lose business, suffer delays or face unfair government sanctions.

No employee will ever suffer penalty or face retaliation for refusing to pay bribes or for reporting demands for bribes or other corrupt activity.

Whistleblower

ZIM employees are encouraged to report any act of corruption, suspicion of bribery or any concern regarding violation of law, regulation, procedure or any of the provisions of the Code of Ethics.

They can do so through any of several available channels, including making an anonymous complaint via the Company’s whistleblower reporting system.

The anonymous report is forwarded to the Company’s Internal Auditor for further inquiry.

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To go to our whistleblower tool click here.

Data Privacy and Cyber

In an evolving digital world, cyberspace is a new and unique challenge for all companies and organizations, and as such presents new, unexpected issues that must be dealt with promptly and efficiently.

We work in a complex digitized environment to enable us to deliver our services in an effective and flawless manner.

Our Information Security unit’s primary focus is the balanced protection of the confidentiality, integrity and availability of data while maintaining efficient policy implementation.

The unit uses cutting-edge technological solutions to provide end-to-end information and cybersecurity coverage for ZIM’s computing and network infrastructure.

ZIM applies a strict personal data protection policy to all its activities with respect to personal data that ZIM collects, processes and stores in the course of its business.

The full policy can be found on ZIM’s website.

Our data protection policy describes the types of personal information recorded, the purposes for using such information and the Company’s responsibilities as regards the data’s security.

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ZIM’s IPO in January 2021

In early 2021, ZIM recorded a breakthrough in another field we completed our IPO on the New York Stock Exchange (NYSE). This is the first IPO of a global shipping company since 2015, and we are the first global container liner to be listed in the US.

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ZIM’s 2023 Business Strategy

In 2019 ZIM management laid the first milestones of the company’s new business strategy through 2023 with the new corporate vision: “Innovative Shipping Dedicated to You”.

This new strategy promotes ZIM as a global carrier with global expertise and a customer-centric focus.

The new Company Vision and Values are also incorporated within this strategy: Can-Do Approach, Results-Driven, Agile, Sustainability and Togetherness.

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Economic Impact And Market Changes

In 2020 the shipping sector confronted a significant new challenge: the COVID-19 pandemic. The economic fallout from the world health crisis included lower global trade, supply chain uncertainty, increased ship waiting times, changes in port calls and port connectivity, port closures, countrywide lockdowns, lack of access to ports and various coastal and inland regions.

Despite the difficulties and ever-changing restrictions on ZIM’s operations, we observed that, as one of the actors in the global supply chain, our services were in great demand during this period in maintaining the timely delivery of food, medicines and other essential goods, which was critical in managing the crisis and mitigating its effects.

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2021 Financial Results