Dear ZIM Customers,

I’m honored to step into the role of ZIM’s President & CEO.

As I begin this role, I do so with deep appreciation for the opportunity to lead a company with such a proud legacy and global impact. For over 80 years, ZIM has remained at the forefront of our industry through innovation, dedication, and a strong commitment to serving customers around the world.

What stands out to me most is that our customers are at the heart of everything we do. From our dedicated sales and service teams who work closely with you, to our skilled crews at sea and our people across the ZIM organization, every ZIM employee takes pride in delivering services and opportunities that make your day-to-day easier. This commitment will continue to guide us as we move forward together.

Looking ahead, my priority is to build on ZIM’s strong foundation by delivering the high level of service you expect, listening closely to your feedback, and continuously improving your experience with us.

We will also continue to challenge ourselves, to learn, grow, and look beyond the obvious, guided by the Agile, Can-Do, and Results-Driven spirit that is deeply rooted in ZIM’s DNA.

You can count on us to honor every commitment and uphold the professionalism, dedication, and reliability that define ZIM’s service, as well as the strong personal relationships we have nurtured with you.

I would like to take this opportunity to thank Eli Glickman for his leadership and vision, which have guided the company through a meaningful transformation.

With this strong foundation, I am excited about the opportunities ahead and about creating even greater value for you.
I look forward to connecting with many of you around the world in the coming months- to listen, learn, collaborate, and explore new opportunities together.

Thank you for your continued trust and partnership.

Sincerely,

Chen Lichtenstein
ZIM President & CEO