Come and join our team!
- 80 Ships
- 180+ Ports
- 170+ Offices
- 100+ Countries
We Value Excellence, Creativity & Community
ZIM focuses on strategic trades in selected markets, providing unbeatable creative operational and logistic solutions to customers around the globe. Supplying these outstanding services takes a top-notch team of experienced specialists, graduates, and motivated people eager to tackle new professional challenges.
Explore our current open positions now, and join our all-star international team.
If you can't find the job you were looking for, you are welcome to apply using the general application form.
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- IL-Haifa
- FB.B16
We are looking for Monitor and Control Operator that will handle the following:Monitor IT Infra applications to ensure the systems are running smoothly and at maximum efficiency. Trouble shooting for any system failures.Monitoring in Operation CenterOn-going monitoring of IT applications in the Command and Control Syst… -
- CN-Shanghai
- C7.B17
• Visit customers(face to face) to build up/maintain relationship.• Manage and grow accounts( including assessment of customers’ sales potential)• Troubleshoot customer problems in important issues.• Identify and develop leads and new customers.• … -
- IL-Haifa
- BA.A10
The logistic coordinator is playing key role in supplying the required equipment to the demand locations at the lowest cost. In addition, his/ her role is to analyze and take corrective actions and optimize the supply to meet the commercial trends and operational constraints. The Logistics Coordinator also provides ana… -
- IL-Haifa
- 39.B1C
We are looking for a Demurrage Analyst that will handle the following:MonitoringReview the performance of relevant countriesAnalyze trends and identify potential for improvementConduct random tests in various methods to identify fraudsBenchmarking Conduct semi-annual benchmarking process for relevant countries (an… -
- IL-Haifa
- F2.A1F
We are looking for Comptroller's Assistant:Main Purpose of the RoleEQP – Key user, responsible for:(1) Ongoing review and approval of new/modified contracts.(2) Periodical reports and analysis for Quarterly/Annual financial closing.(3) Design and Q&A of further system enhancements (requested by Finance and Logistic… -
- IL-Haifa
- 04.B15
We are looking for Sales Coordinator That will handle the following:Handling customer inquiriesDistributing information to customers related to shipment tariffs, schedules, new shipment methods, etc. Producing customer activity reportsHandling correctors in coordination with customer service.Sending price q… -
- CN-Shenzhen
- 54.B17
1. Handling end-to-end equipment mapping/distribution efficiency.2. Coordinating with container suppliers.3. Empty container handling according to the indication from headquarters.4. To update and monitor Containers data in system.5. Experience with SAP system is preferable..6. Completion of various statistics and repo… -
- IL-Haifa
- 5A.A12
We are looking for a Business Analyst that will handle the following:Main Purpose of the RoleIdentify, analyze and recommend to management on preferred business directions, based on analysis of market dynamics and an overall view of the organization.Track industry business environment, including market trends and compe… -
- IL-Haifa
- DB.A18
We are looking for SAP-MM Department manager.In this role you will manages SAP MM Module Applications, planning and execution of new developments within the framework of existing software. In addition, in charge of ensuring stable production systems, design new processes, software products, and evaluate new technologie… -
- IL-Haifa
- 25.A17
We are looking for a Demurrage Analyst that will handle the following:The main propose of the role is to Analyze and monitor the countries results in order to improve profitability.MonitoringReview the performance of relevant countriesAnalyze trends and identify potential for improvementConduct random tests in various… -
- CN-Shanghai
- 99.B18
Prepare the weekly payment report to regional finance every Monday morning for approval.Weekly payment forecast.Coordinate with regional finance for HK vendor payment.Run payment in SAP.Handle AP voucher.Other tasks assigned by manager. -
- IL-Haifa
- B1.A11
We are looking for Claims Adjustor:Main Purpose of the RoleLoss incidents/events, moderate scale claims handling and related recovery from other liable parties.Identify, analyze and provide consultation on risks within cargo carriage over sea.Major areas of responsibilityIdentify future risksIdentify and analyze risks… -
- VN-Ho Chi Minh
- AE.810
We are looking for General Manager:Overall Responsible for P&L performanceReport and provide insights on weekly/monthly KPIsOversee Sales, Customer Service, Operations and Shared services functions (Finance, HR, Admin and IT)Business DevelopmentGrow existing business (sea/air-freight forwarding, trucking, customs b… -
- HK-Hong Kong SAR
- DB.B15
Monitoring vessel utilization in line with sales target and allocation through daily communication, meeting and reportingSet commercial targets for the countries and monitor country performanceMonitor market rates development, recommend rates strategy, reply pricings’ requests and maintain the pricing system/toolCommun… -
- TW-Taipei
- 57.B13
To promote export volume, developing new BCO customersAssist to research market comparison and market activityIssue rate request and sale lead to concrete loading, meet customers' reqirments -
- CN-Shenzhen
- CD.B16
1. Handling customer service aspects, operation issues and Airfreight Operations.2. Assist sales to manage and maximize business opportunities and customer retention opportunities available during the handling process.3. Ensure service standards are met and exceeded by… -
- CN-Shenzhen
- E8.B13
1. General ledger and reporting control.- Handle & Check all the daily/routine G/L Accounts work.- Complete monthly and yearly closing & Tax declaration. - Fixed assets, intangible assets, leasehold improvement and maintain all data in SAP.- Prepare and analysis the monthly/quarterly/ annual reports to the… -
- CN-Shenzhen
- 3D.A1A
Following up all the affairs of shipments which are before of on board, such as: 1. Handle booking issues；2. Update vessel schedule to customers regularly；3. Handle relative enquires from customers by calls or mails ；4. Handling special case, like COD / Empty return / Un-claim shipment / abandoned cargo；5. VGM checking… -
- DE-Hamburg
- AD.B19
Monitor vessel positions Check and update main lines/ feeder vessel voyage schedule Assist in all vessel needs, reefer spare kits, crew matters and damagesCoordinate between European ZIM agencies and Head Office in Haifa, Israel Assist Head of Operations Europe in issuing vessels schedule and rot… -
- CN-Shanghai
- 89.B1A
Process MIRO within one week for Shanghai branch.Scan and upload attachments to MIRO and match the amount.Vendor reconciliation.Prepare detailed payment list to main vendors.Other tasks assigned by manager. -
- CN-Shenzhen
- CD.B13
1. Develop new customers and new business models for international air freight forwarding business.2. Communicate and cooperate with other business departments to implement sales plan.3. Cooperate with operations team to provide relevant air freight solutions to custom… -
- VN-Ho Chi Minh
- 89.B12
· Supporting the Country Trade Manager (Transpacific Business Unit)· Daily communication and coordination with Business Unit in HKG regarding bookings, forecast, space, rates and vessel utilization· &nbs… -
- CN-Shenzhen
- CD.B19
• Sensitive to capture industry trends, shortcomings and demands. • Familiar with various logistics modes and different solutions, also can keep optimizing and iteration, ensure ZLC’s business competitiveness. • Responsible for Implementation and design of import and e… -
- US-Norfolk
- 9A.B19
Position Summary:Contribute in generating sales and increase book of business. Position Responsibilities:Business DevelopmentPerform outbound calls to potential and current customersClose sales and meet monthly sales goals in accordance with development planQualify customers' sales potential and plan activities to… -
- TR-Izmir
- 76.B18
We are looking for a Booking Coordinator who will handle the following;Responsibilities:- Handling all bookings in company’s system, by mails and by phone within the predefined SLA.- Handling special cargo bookings (dangerous, refrigerated, out of gauge etc.)- Freighti… -
- IL-Haifa
- BD.A1C
We are looking for a Employee’ Relations Specialist (Temp.) that will handle the following:Handling all HR processes for all Zim employees in Israel. And Implementation of HR processes through supporting HRBPS and relevant parties with employee’s information data, reports and systems. Major areas of responsibilit… -
- IL-Haifa
- E5.A1D
We are looking for a Maintenance worker & Electrician that will handle the following:Administration service and ordersHandling work orders from the company employees and prioritizingIndependent & proactive approach in spotting faultsOngoing operation & maintenance of Zim buildings and making sure… -
- CN-Shenzhen
- B2.B1F
Handling export documentation process in compliance with all company procedures:1. Receive/audit SI, correspondence with customer asking for missing mandatory details; 2. Handle Bill of Loading/ocean freight/surcharges/proforma invoice and relative documentation issue;3. Handle B/L Amendment as per customer’s requ… -
- IL-Haifa
- 82.B11
We are looking for Documentation Representative that will handle the following Producing and pricing bills of lading Ending manifest to the agents Conducting ongoing correspondence with agents Preparing documents and reports. -
- TH-Bangkok
- 49.B16
We are looking for a Customer Service Representative - Reefer that will handle the following:Main Purpose of the RoleTo perform End-to-End customer service activities to our high-yielding Reefer customers and provide maximum customer satisfaction so as to ensure future support from the customers.Major areas of respons… -
- IT-Genoa
- 99.B1F
Open and follow up after booking orders.Update all booking orders in the system.Collect relevant customers data and apply for new updates if needed.Collect relevant supporting documents (multimodal, lashing certificate, etc.), when required, from the customer.Release containers to customer for merchant haulage based on… -
- CN-Shenzhen
- BD.B18
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- CN-Shenzhen
- BD.B1F
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- CN-Suzhou
- BD.B16
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- CN-Shenzhen
- CD.B18
1. Responsible for issue invoices and keep copies.2. Assist to filing finance related documents.3. Input and check information of accounts payable and accounts receivable.4. Assist manager to generate and analyze monthly finance report. 5. &… -
- CN-Shanghai
- AC.A13
Process MIRO within one week for Shanghai branch.Scan and upload attachments to MIRO and match the amount.Vendor reconciliation.Prepare detailed payment list to main vendors.Prepare weekly payment list.Other tasks assigned by manager -
- CN-Shanghai
- CD.B10
1. Build the Network Procurement team to help ZLC Air Products development2. Communicate and cooperate with other business departments to implement sales plan.3. Procuring capacity & rates to and/or from all over EU and/or US/ AU.4. Cooperate with… -
- CN-Shanghai
- CD.B11
1. Develop new customers and new business models for international air freight forwarding business.2. Communicate and cooperate with other business departments to implement sales plan.3. Cooperate with operations team to provide relevant air freight solutions to custom… -
- CN-Shenzhen
- BD.B19
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- CN-Shanghai
- BD.B14
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- CN-Shenzhen
- BD.B1B
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- CN-Shanghai
- CD.B12
1. Develop new customers and new business models for international air freight forwarding business.2. Communicate and cooperate with other business departments to implement sales plan.3. Cooperate with operations team to provide relevant air freight solutions to custom… -
- CN-Shanghai
- BD.B11
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- US-Norfolk
- 1A.A12
Position Summary:To provide specific in-depth analysis for RFI, RFQ and SLA monitoring as well as improvement recommendations.Position Responsibilities:Competitive Procurement ProcessesConsolidate all RFI and RFQ data from vendors and provide detail analysis of results.Working RoutinesGenerates all reports to monitor… -
- IT-Genoa
- A9.B11
Lead the booking team and follow up all the booking processes Coordinate all the activities in the booking section.Support the booking team in their daily activities.Assign GMR notification to the relevant employee, and ensure that errors are fixed.Promote the usage of e-commerce and automatic freighting (Quotation mod… -
- TH-Bangkok
- 49.B12
Clearly identify the priorities and deadlines in each section and ensure they are achieved, noting the constraints that operational requirements and procedures may present and the importance of customer service to the long-term relationship with the customer.Assessing risk and making sound recommendation and solution t… -
- TR-Izmir
- 76.B1C
We are looking for an Export Documentation Coordinator who will handle the following;- Handling all shipping instructions in company’s system and reverting to customers within the predefined SLA.- Handling all corrections and cancellations in documentation level.- Preparing… -
- US-Norfolk
- 9A.B15
Position Summary:Contribute in generating sales and increase book of business. Position Responsibilities:Business DevelopmentPerform outbound calls to potential and current customersClose sales and meet monthly sales goals in accordance with development planQualify customers' sales potential and plan activities to in… -
- CA-Montreal
- 9F.A11
Customer Service Representative - BookingsThe successful candidate will have previous exposure to a customer service role and will hold experience in shipping industry. The candidate will be a strong team player and want to give an excellent service at all times whilst able to multi-task and trouble shoot. In addition,… -
- US-Norfolk
- 15.B1F
Position Summary:Primarily responsible for pricing to internal and external customers exporting from the United States to Latin America destinationsPosition Responsibilities:PricingHandle the rate box and issue formal quotes in a timely manner to keep internal KPIs.Respond to bids according to customers’ specificatio… -
- US-Norfolk
- 9A.B1C
Position Summary:This position is responsible for assisting with the successful management and coordination of payroll and time and attendance programs affecting employees.Position Responsibilities:Payroll Related ActivitiesCoordinates payroll related matters with the PTPA for proper and timely execution.Ensures all… -
- IL-Haifa
- 81.B1C
We are looking for Treasury Analyst that will handle the following:Managing the Treasury long-term cash flow modelPreparing Treasury presentations for internal (management and BOD) and external (banks, lenders & investors) purposes.Following market trends and analysis, and incorporating that in the treasury departm… -
- CN-Ningbo
- 24.A1F
Deals directly with customers aiming to develop, secure and maintain the most profitable business for ZIM Ningbo in accordance with the company’s objectives. Aims to optimize the sales result by deeply understand the clients’ request. The day-to-day communications by face or telephone with client.Analyzing market devel… -
- VN-Ho Chi Minh
- D9.B17
Responding to customer phone calls and email enquiries within set KPIs in SAP CRMEnsuring a high level of customer service experience, as part of ZIM’s Smart CS initiative Communicating schedules and product informationPromoting the use of digital products -
- IL-Ashdod
- AC.B10
We are looking for Ship Operator that will handle the following:Receiving and reviewing the ship’s docketOrganizing and supervising the ship’s work – handling problems, damages, bonding materials and missing cargo.Planning and preparing the rest of the work for the coming shift and handover from one shift to the nextCl… -
- DE-Frankfurt
- 3B.910
Home-Office, responsible for the region South-Germany, Position to be located in the RegionMain Purpose of the roleThe Outside Sales Coordinator is responsible for meeting sales targets and budget as per the set business objectives per quarter.The position represents the company externally, builds and strengthens relat… -
- HK-Hong Kong SAR
- 2D.A1A
Codes & DataCreating and updating lines in ZIM’s systems (Central tables & Schedule).Creating codes for new ports and terminals in ZIM’s systems with the ports’ particularsCreating codes for new vessels operated by ZIM or Partners and updating ZIM’s systems with the vessels’ particularsSchedule informationCreat… -
- VN-Ho Chi Minh
- C9.B12
Extend validity of D/O & EDO after receiving all confirmation of document/payment.Release D/O & EDO after receiving all confirmation of document/paymentClear all Corrector Zip file before upload e-manifest.Send Arrival Notice and upload e-manifest before deadlineCheck and complete SRs before SLAPick up Tel… -
- IN-Mumbai
- 4F.616
We are looking for a Deputy General Manager - Corporate HR that will handle the following :• Payroll Management – Managing employee payroll on a monthly basis and ensuringed timely release of salary every month.• Budget Preparation & Management• Timely and effective hiring for new a… -
- CN-Shenzhen
- DB.B16
Handling export documentation process in compliance with all company procedures:1. Receive/audit SI, correspondence with customer asking for missing mandatory details; 2. Handle Bill of Loading/ocean freight/surcharges/proforma invoice and relative documentation issue;3. Handle B/L Amendment as per customer’s requ… -
- CN-Shenzhen
- 67.B12
Main Responsibility: 1.Monitor daily sales tasks under the TP trades, following the requirements from supervision team. 2.Develop and maintain sales territory which includes: Conduct sales call and follow up on all leads; Analyse and react to market situation and formulate strategies.3. Focus on custome… -
- CN-Shenzhen
- 4D.B1C
1.Provide support to sales team for business development/operation and in connection with customer inquiries;2.Work with sales team to achieve sales budget, involve indoor sales function/activities;3.Prepare commercial reports as assigned by the management;4.Coordinate with various departments to achieve company's goal… -
- IT-Genoa
- A9.B10
Open and follow up after booking orders.Update all booking orders in the system.Collect relevant customers data and apply for new updates if needed.Collect relevant supporting documents (multimodal, lashing certificate, etc.), when required, from the customer.Release containers to customer for merchant haulage based on… -
- US-New York
- 28.614
Position Summary:Support Account Owner efficiently and effectively in day-to-day operations, act as internal point of contact for customers, handle customers’ requests, and manage back office related activities. Builds and maintains customers’ relationships through prompt service and troubleshooting assistance. Inputs… -
- CN-Shenzhen
- BD.B17
1. Develop overseas customers who have demands for procurement transportation services , warehousing integration and international logistics service through following on-line channels: Alibaba.com, Facebook, Google, Ladingo, Skype, WhatsApp, Teams etc.2. Use official website and on-lin… -
- TH-Bangkok
- 69.B10
Main Purpose of the RoleAct as the sales focal point for all business matters related to the CRM application, work and support theend users and management with analysis, usage, and required changes related to the applicationMajor areas of responsibility CRM Key UserIdentify improvements based on business needs and wor… -
- TH-Bangkok
- 59.B15
Main Purpose of the RoleTo effectively and timely perform all relevant import documentation activitiesTo deliver high-quality customer service and timely import documentation outputs to import customers and smooth coordination with all internal and external stakeholdersMajor areas of responsibilityArrival NoticePrepare… -
- BR-São Paulo
- CB.A1B
Location Itajaí - Santa CatarinaMonitor vessel performance and address issues with sales officesProvide all bids on timely basisEvaluate processes, identify risks, develop solutions and implement improvements related to SalesMeeting the company KPI targets for sales.Conduct the timely execution and completion of the an… -
- HK-Hong Kong SAR
- 2D.A18
Consolidate countries forecast; check and monitor countries forecasts, booking and loading capacity Capacity planning by controlling country and vessel allocations / capacity Follow up closely with Trade / BUs to optimize the utilization and communicate with countries/ transshipment hub / partner for cargo arrangement -
- HK-Hong Kong SAR
- C8.A14
Management and Operation Maintains Vessel Pairing Table Reconciles Accounts Receivable & Accounts Payable with Partners Book Keeping Prepares Slot Income InvoicesBooks Slot Hire Transactions Accounting Monitors Accounts Receivable & Accounts Payable SubledgerPrepares Weekly & Monthly Cash Flow F… -
- HK-Hong Kong SAR
- 86.A16
Work with the Trade Managers and Sales Managers to monitor the utilization and revenue Closely follow up with countries to reach budget figured The focal points for all pricing enquiries in the Business Unit Generate reports and analysis to support Trade Manager Collect information about market and competition from loc… -
- IL-Haifa
- 67.A13
**Global Recruitment. Global Sourcing. Global Opportunities**We are looking for Global Talent Acquisition Specialist:In this role you will manage end to end recruitment open positions globally according global recruitment policy and KPIs, including sourcing and social media usage, CV screening etc. Lead talent acquisit… -
- US-Miami
- 6B.A1F
Position Summary:Assist in managing the line's performances, according to the line manager guidance; provide analysis of the line in order to maximize line profit.Position Responsibilities:Daily Work with the LineInvolved in the operational activity of the lineParticipate in the line meetings with trades and countries… -
- CN-Shenzhen
- 54.B15
- Arrange discharge and loading of containers at port of call.- Coordinate with Shenzhen and Hong Kong customer service team for cargo arrangements.- Coordinate with counterparts and terminal on cargo operation issues.- Prepare voyage loading and discharging reports after ship sailing.- System maintenance for data accu… -
- HK-Hong Kong SAR
- 7E.911
As a CRM key user:Identify improvements based on business needs and work to their implementation Provide guidance and support to users Communicate / train changes, improvements etc. to the usersTake active part in the CRM rollout process with the countries & deliver training of the application in new countriesManag… -
- CN-Shenzhen
- 57.B15
1. Assist the HR department to complete the daily recruitment or internal work. Post the job ads, search the resume on the website, contact the candidate and arrange the interview.2. Develop effective recruitment channels to attract qualified candidates and reduce hiring cycle time.3.&… -
- HK-Hong Kong SAR
- 2D.B12
Close follow up with countries to reach budget and sales target.Work with Trade Managers to conduct weekly and monthly performance review with countries.Conduct pricing as per guidelines set by Trade managers. Guide the countries to follow BU commercial excellence guidelines.Generate performance reports and conduc… -
- US-Miami
- 56.81A
Position Summary:This position will be responsible for Auditing expenses in the Caribbean and Central AmericaPosition Responsibilities:Overview of Agents ExpensesOverview on on-going basis agents’ expenses – Agfa and SAPApprove expenses via WF.Review and approve commissions.Monitoring SOA’s are closed on time.Make su… -
- CN-Shanghai
- CD.B14
1. Handling customer service aspects, operation issues and Airfreight Operations.2. Assist sales to manage and maximize business opportunities and customer retention opportunities available during the handling process.3. Ensure service standards are met and exceeded by… -
- CN-Shenzhen
- F8.B1F
Following up all the affairs of shipments which are before of on board, such as:1. Handle booking issues；2. Update vessel schedule to customers regularly；3. Handle relative enquires from customers by calls or mails ；4. Handling special case, like COD / Empty return / Un-claim shipment / abandoned cargo；5. VGM checking… -
- TH-Bangkok
- 49.B14
We are looking for a Customer Service Supervisor (Reefer) that will handle the following:Main Purpose of the RoleTo lead and support the Customer Service Reefer team to deliver high quality customer service and ensure client satisfaction is maximized, future support is both maintained and further developed.To ensure cu… -
- CN-Shenzhen
- 9E.A17
This position is to supervise and work with IT helpdesk to provide support to end-users including VIP support, IT asset management, complete project related support in South China region. 1. Provide day to day IT service support and problem solving, escalate more complex problems to higher level and follow up the resul… -
- US-Norfolk
- 56.A1E
Position Summary:This position compiles structures and analyzes data that assists in providing accurate HR data and information in order to improve, correct or streamline HR processes.The HR Analyst duties spans across all functions of HR to include Recruitment, Benefits, Payroll, Employee Relations and Labor Budget. T… -
- CN-Shenzhen
- 57.B1F
Description:1.Perform outbound calls to potential and current customer. Close sales and meet monthly sales goals in accordance with development plan.2.Qualify customers' sales potential and plan activities to increase book of business. Analyze relevant customers for targeted sales campaigns and build a work plan to inc… -
- CN-Shenzhen
- 67.B10
Description: 1.Manage sales process and maximize long and short term results;Sell ZIM reefer products and identify new opportunities for cross-sell/up-sell.2. Negotiate with customers to ensure profitable business.3. Maintain relationships while managing and growing customs base; Identify customer needs… -
- HK-Hong Kong SAR
- D4.A14
Forecast and Budget Monitoring• Prepare and maintain forecast and budget files and maintain reporting schedule according to Head Office’s time frame • Compile routine and ad-hoc forecast analysis for management review• Oversee annual budget process • Co… -
- CN-Shenzhen
- B2.B1D
1. Handle relative enquires from customers by calls or mails；2. Prepare internal documents for B/L creation；3. Issue all relative reports for management reference；4. Actions on manifest handled, such as close, submit etc;5. Issue bill, arrange telex release, arrange 3rd place payment;6. Handle special cases, such as lo… -
- CN-Shanghai
- CD.B15
1. Handling customer service aspects, operation issues and Airfreight Operations.2. Assist sales to manage and maximize business opportunities and customer retention opportunities available during the handling process.3. Ensure service standards are met and exceeded by… -
- CN-Shenzhen
- 57.B17
- Manage bookings vs allocation to improve South China overall vessel utilization.- Work closely with office to improve forecast accuracy by shortfall ratio analysis .- Execute the instruction from Business Unit and Cargo flow team in terms of both TEU and weight alloc… -
- IT-Genoa
- 99.B12
Open and follow up after booking orders.Update all booking orders in the system.Collect relevant customers data and apply for new updates if needed.Collect relevant supporting documents (multimodal, lashing certificate, etc.), when required, from the customer.Release containers to customer for merchant haulage based on… -
- HK-Hong Kong SAR
- 0F.A1B
To plan and monitor vessel safe conditionTo plan suitable loading position for all DG, OOG and special containersBe responsible for creating high quality stowage plans for loading and discharge for each vesselTo optimize trim (TROP), crane split, cargo intake and planning of empty containersTo minimize shifting, hatch… -
- IT-Genoa
- 99.B1E
Open and follow up after booking orders.Update all booking orders in the system.Collect relevant customers data and apply for new updates if needed.Collect relevant supporting documents (multimodal, lashing certificate, etc.), when required, from the customer.Release containers to customer for merchant haulage based on… -
- VN-Hai Phong
- 3A.B13
Preparing and issuing Delivery Orders (DOs) and customs declarationsCommunicating with customers on import documentation requirements and ensuring a high level of customer service experience, as part of ZIM’s Smart CS initiative Managing Unclaimed cargo -
- CN-Ningbo
- 24.A1B
Provide standard and excellent customer service experience to our clients.Keep smooth communication with other venders /shipping agent/booking agent.Ensure GSS work under SOP.Reply GSS query within SLA.To participate in achieving accurate and timely issue of Bills of Lading.Share knowledge and experience with team memb… -
- TH-Bangkok
- 0F.518
Submit billing to credit customers according to customer’s scheduleMonitor & follow up overdue amountCommunicate with concerned party to clear pending issues for credit customers Provide monthly outstanding balance to credit customers in order to follow up overdue amount Perform Clearing down payment/invoice/credit… -
- US-Savannah
- 11.A1D
Position Summary:This role is critical to the successful daily operations with the district and also the movement of all containers in the SATL. Focus areas include rail billing, empty management, stock and depot coordinating, vessel load orders, and the ability to problem solve.Position Responsibilities:Responsible… -
- HK-Hong Kong SAR
- D6.B1F
Monitor actual performance against budget, prepare and analyze monthly KPI reportsPrepare weekly performance monitoring reports, sub trade mix, customer and volume/ profitability analysis Report exceptions in all reports to Line Manager and follow up as needed Collect and compile market intelligence, e.g. competition,… -
- DE-Hamburg
- F4.B17
Responsible for Steering/supervising/developing our sales and marketing department.Adhering to sales budgets and targets.Guiding the sales team in meeting their goals. Creating a challenging environment which pushes the team to constantly aim for improvements. -
- DE-Hamburg
- 3B.91C
Ihr Aufgabengebiet umfasst:Planen, Organisieren und Steuern des Transports von Gütern aller Art über Seeauf nationaler und internationaler Ebene, entsprechend der Wünsche unserer Kunden.Dabei stehen Sie in weltweitem Kontakt mit Kunden, Lieferanten, Bordpersonalsowie allen übrigen Dienstleistern der Seeverkehrs- und Ha… -
- TH-Bangkok
- 49.B19
We are looking for Customer Service representative to join our amazing team!responsibilities: Telephone Customer Service Prior to SaleTelephone Customer Service After SaleProviding information for the planning of international import or exportProviding information regarding a ship that arrives at an international port… -
- CN-Shanghai
- 24.A1D
Follow SOP to process BL and rating.Adhere to company requirement and work efficiency and achieve SLA.Follow SOP to process all relevant manifesting.Ensure 24 hours manifesting in SLA and correctly.Keep smooth communication with other terms.To participate in achieving accurate query routed to the client and customer se… -
- VN-Ho Chi Minh
- C9.B18
Issue invoice after receiving debit confirmation from customer.Check payment for any underpaid or overpaid, and if payment is for correct shipment or not, and inform customers about discrepancy (if any) for their checkingInform Export Doc the shipments have Dem/Stor/Reefer charge incurred after receiving Loading report… -
- CN-Nanjing
- E9.A1C
Compile lists of prospective customers and validate sales leads and work to support the sales representative.Prepare material and quotations for customers; Create and update agreements.Deal with client’s follow up process and problems.Cascade relevant issues and problems of the customers to CS and ensure solving.Create… -
- AR-Buenos Aires
- 2A.81B
We are looking for a Sales Coordinator that will handle the following:Generate business for ZIM with a given portfolio of customers according to policies, identify areas of growth, constantly work to increase all clients for designated areas of responsibility, and manage the defined sales process for assigned customers… -
- FR-Marseille
- BC.A1F
We are looking for Finance & HR Manager. The profile is as below:Management of Finance & Accounting team Supervising the team in all related areas, incl.: Freight Collection / F2BC / Credit Management Accounts Payable and payments Corporate… -
- FR-Marseille
- 5C.814
Management, Leadership and Direction Daily operations of the units that comprise Customer Service across two branchesProviding guidance and coordinating the team efforts to address the needs of the customersMonitoring and measuring through metrics of performance versus our commitment to the customers.S… -
- TH-Bangkok
- 59.B1C
We are looking for a Sales Coordinator that will handle the following:Main Purpose of the RoleSupport A/O on day-to-day basis and act as internal focal point of customers’ contactSalesSchedule and prepare materials for A/O for customer meetingsPrepare quotationsCreate/update agreements and tenders in the respective sys… -
- PL-Gdynia
- 8D.A1E
Main Purpose of the role:Lead and direct all day to day activities of the country driving the business to profitability, new level of excellence, efficiency, effectiveness and high-level customer service. Lead and manage the team to ensure all business goals and commercial targets are reached. Lead the country to long… -
- CN-Wuhan
- 21.B14
Handle related documents production,check the bill of lading,etc.Able to communicate well with customers, deliver core messages that are clear and understandable, lead to action.Other tasks assigned by managers. -
- JM-Kingston
- 76.A16
We are looking for Finance, HR & Administration Manager.In this position you will Develop and Supervise Carib Star’s Finance, HR & Administration department.Main responsibilities: Ensuring compliance with internal and external processes/procedures and requirements, which includes legal, tax, HR, reporting,… -
- CN-Shanghai
- 24.A17
Provide standard and excellent customer service experience to our clients.Keep smooth communication with other venders /shipping agent/booking agent.Ensure GSS work under SOP.Reply GSS query within SLA.To participate in achieving accurate and timely issue of Bills of Lading.Share knowledge and experience with team memb…